Terms of service
Terms of Service
1. Acceptance of Terms
Welcome to Neurolune. By accessing our website or purchasing our products, you agree to these Terms of Service ("Terms"). If you do not agree, please do not use our website or purchase our products.
2. Products & Health Information
Neurolune sells dietary supplements. Content on this website — including product descriptions, articles, and statements attributed to physicians — is provided for general informational purposes only and is not medical advice. Always consult a qualified healthcare provider before starting any supplement, especially if you are pregnant, nursing, taking medication, or managing a medical condition. See our Medical Disclaimer for details.
3. Eligibility
You must be at least 18 years old to purchase from Neurolune. By ordering, you confirm that you are 18 or older and that the information you provide is accurate.
4. Orders & Payment
- All orders are subject to acceptance and availability. We may refuse or cancel any order, including due to pricing errors or suspected fraud.
- Prices are shown in U.S. dollars and may change without notice.
- Payment is processed securely at checkout. By submitting payment details, you authorize us to charge the provided method.
5. Subscriptions & Cancellation
If you choose Subscribe & Save, your payment method will be charged automatically at each renewal interval until you cancel. You may cancel anytime — no minimum commitment — through your customer account or by emailing support@neurolune.com before your next renewal date. Cancellation stops future charges; it does not refund orders already shipped.
6. Shipping & Risk of Loss
Shipping terms are described in our Shipping Policy. Title and risk of loss pass to you upon delivery to the address you provided.
7. Returns & Refunds
Purchases are covered by our 60-day money-back guarantee as described in our Refund Policy.
8. Intellectual Property
All content on this website — text, graphics, logos, images, and design — is the property of Neurolune or its licensors and is protected by intellectual property laws. You may not copy, reproduce, or reuse any content without our written permission.
9. Acceptable Use
You agree not to misuse the website, including attempting to interfere with its operation, scraping its content, or using it for any unlawful purpose.
10. Disclaimers & Limitation of Liability
The website and products are provided "as is" without warranties of any kind, express or implied. To the maximum extent permitted by law, Neurolune shall not be liable for indirect, incidental, or consequential damages arising from your use of the website or products. Our total liability for any claim shall not exceed the amount you paid for the product giving rise to the claim.
11. Indemnification
You agree to indemnify and hold Neurolune harmless from claims arising out of your violation of these Terms or misuse of the website or products.
12. Governing Law & Disputes
These Terms are governed by the laws of the State of Minnesota, USA, without regard to conflict-of-law rules. Any dispute will be resolved in the state or federal courts located in Minnesota, and you consent to their jurisdiction.
13. Changes to These Terms
We may update these Terms at any time. The version posted on this page, with its "Last updated" date, is the version in effect. Continued use after changes constitutes acceptance.
Questions about this policy?
Email: support@neurolune.com
Address: Neurolune, Rochester, Minnesota, USA
We aim to respond within 1–2 business days.