Cancellation policy
Purchase Options Cancellation Policy | Neurolune
@font-face {
font-family: 'TikTok Sans';
src: url('https://fonts.gstatic.com/s/tiktoksans/v6/70l9u7g-Lm8OXGnh_Ow1sUfFMmdd9dRE425wpTD-UGeyQ5XotbaHt9AiqsbDdQ.woff2') format('woff2');
font-weight: 300 900;
font-style: normal;
font-display: swap;
}
* { box-sizing: border-box; margin: 0; padding: 0; }
body {
font-family: 'TikTok Sans', -apple-system, BlinkMacSystemFont, 'Segoe UI', sans-serif;
background: #f6f7fe;
color: #3a3f52;
line-height: 1.75;
-webkit-font-smoothing: antialiased;
}
a { color: #3d42b7; }
.nl-topbar {
position: sticky; top: 0; z-index: 50;
background: rgba(255,255,255,.92);
backdrop-filter: blur(10px);
border-bottom: 1px solid #e3e6fb;
}
.nl-topbar-inner {
max-width: 1080px; margin: 0 auto; padding: 14px 20px;
display: flex; align-items: center; justify-content: space-between; gap: 16px;
}
.nl-logo {
font-size: 21px; font-weight: 800; letter-spacing: -0.02em;
color: #101223; text-decoration: none;
}
.nl-logo span { color: #3d42b7; }
.nl-nav { display: flex; gap: 4px; flex-wrap: wrap; }
.nl-nav a {
font-size: 13.5px; font-weight: 600; color: #5a5f7d; text-decoration: none;
padding: 7px 13px; border-radius: 100px; transition: all .2s;
}
.nl-nav a:hover { color: #3d42b7; background: #eef0fd; }
.nl-nav a.active { color: #fff; background: #3d42b7; }
.nl-wrap { max-width: 880px; margin: 0 auto; padding: 48px 20px 80px; }
.nl-hero {
background: linear-gradient(135deg, #3d42b7 0%, #282c7a 100%);
border-radius: 32px;
padding: 56px 48px;
color: #fff;
margin-bottom: 32px;
position: relative;
overflow: hidden;
}
.nl-hero::after {
content: ''; position: absolute; right: -80px; top: -80px;
width: 260px; height: 260px; border-radius: 50%;
background: rgba(255,255,255,.08);
}
.nl-hero .eyebrow {
font-size: 12.5px; font-weight: 700; letter-spacing: .16em;
text-transform: uppercase; color: #b9c0ff; margin-bottom: 12px;
}
.nl-hero h1 {
font-size: 44px; font-weight: 700; line-height: 1.12;
letter-spacing: -0.02em; margin-bottom: 14px;
}
.nl-hero .updated { font-size: 14px; color: #c9ceff; font-weight: 500; }
.nl-card {
background: #fff;
border: 1.5px solid #e3e6fb;
border-radius: 24px;
padding: 44px 48px;
}
.nl-card h2 {
color: #282c7a; font-size: 21px; font-weight: 700;
letter-spacing: -0.01em; margin: 36px 0 12px;
padding-top: 32px; border-top: 1px solid #eef0fd;
}
.nl-card h2:first-child { margin-top: 0; padding-top: 0; border-top: 0; }
.nl-card p { margin-bottom: 14px; font-size: 15.5px; }
.nl-card ul, .nl-card ol { margin: 0 0 14px 22px; font-size: 15.5px; }
.nl-card li { margin-bottom: 8px; }
.nl-card strong { color: #1c1f45; }
.nl-contact {
margin-top: 32px;
background: linear-gradient(135deg, #3d42b7 0%, #282c7a 100%);
border-radius: 24px;
padding: 36px 40px;
color: #fff;
}
.nl-contact h2 {
color: #fff; font-size: 19px; font-weight: 700; margin-bottom: 14px;
}
.nl-contact p { font-size: 15px; color: #d5d9f5; margin-bottom: 6px; }
.nl-contact a { color: #fff; font-weight: 700; }
.nl-badge {
display: inline-block; background: #e9ecfd; color: #3d42b7;
font-size: 13px; font-weight: 700; border-radius: 100px;
padding: 6px 16px; margin-bottom: 16px;
}
.nl-footer {
max-width: 880px; margin: 0 auto; padding: 0 20px 48px;
text-align: center; font-size: 13px; color: #8a8fa8;
}
.nl-footer a { color: #6a70c8; text-decoration: none; font-weight: 600; }
.nl-footer a:hover { text-decoration: underline; }
/* hub */
.nl-hub-grid { display: grid; grid-template-columns: 1fr 1fr; gap: 20px; }
.nl-hub-card {
background: #fff; border: 1.5px solid #e3e6fb; border-radius: 24px;
padding: 32px; text-decoration: none; display: block;
transition: transform .25s, box-shadow .25s, border-color .25s;
}
.nl-hub-card:hover {
transform: translateY(-4px);
box-shadow: 0 16px 40px rgba(61,66,183,.13);
border-color: #b9c0f2;
}
.nl-hub-card .icon {
width: 46px; height: 46px; border-radius: 14px;
background: #e9ecfd; color: #3d42b7;
display: flex; align-items: center; justify-content: center;
margin-bottom: 18px;
}
.nl-hub-card .icon svg { width: 22px; height: 22px; }
.nl-hub-card h2 { color: #101223; font-size: 19px; font-weight: 700; margin-bottom: 8px; }
.nl-hub-card p { font-size: 14px; color: #6a6f85; line-height: 1.55; }
.nl-hub-card .go { display: inline-block; margin-top: 16px; font-size: 14px; font-weight: 700; color: #3d42b7; }
@media screen and (max-width: 768px) {
.nl-hero { padding: 40px 28px; border-radius: 24px; }
.nl-hero h1 { font-size: 30px; }
.nl-card { padding: 30px 24px; border-radius: 20px; }
.nl-contact { padding: 28px 24px; }
.nl-hub-grid { grid-template-columns: 1fr; }
.nl-topbar-inner { flex-direction: column; gap: 10px; }
.nl-wrap { padding: 32px 14px 56px; }
}
Neurolune Policies
Purchase Options Cancellation Policy
Last updated: July 25, 2026
Cancel anytime — no minimum commitment
1. Purchase Options
At Neurolune, you can buy in two ways:
- One-time purchase — a single order, charged once, shipped once. Nothing renews.
- Subscribe & Save — a recurring subscription at a discounted price, with free U.S. shipping and priority fulfillment on every order.
2. How Subscriptions Work
- When you choose Subscribe & Save, you authorize us to charge your payment method automatically at each renewal interval shown at checkout (for example, every 30, 60, or 90 days).
- The renewal price and interval are displayed before you complete your purchase, and again in your order confirmation email.
- Your subscription continues until you cancel it. There is no minimum number of orders and no cancellation fee.
- Before each renewal, we send you a reminder email, so you're never surprised by a charge.
3. How to Cancel
You can cancel your subscription at any time, in either of these ways:
- Your customer account — log in and manage or cancel your subscription directly.
- Email us — write to support@neurolune.com from the email address used at checkout (or include your order number), and we'll cancel it for you, typically within 1–2 business days.
4. Cancellation Cutoff
To avoid being charged for the next renewal, cancel before your next renewal date shown in your account or reminder email. If a renewal order has already been charged and shipped before your cancellation is processed, that order will still be delivered — but it remains covered by our 60-day money-back guarantee.
5. Changes to Your Subscription
You can also skip a shipment, change the delivery interval, update your shipping address, or swap products at any time through your customer account or by emailing support@neurolune.com.
6. Refunds
Every order — one-time or subscription — is covered by our 60-day money-back guarantee, even if the bottle is empty. See our Refund Policy for full details.
Questions about your subscription?
Email: support@neurolune.com
Address: Neurolune, 1942 Broadway St. STE 314C, Boulder, CO 80302, United States
Support hours: Monday–Friday, 9am–6pm ET. We aim to respond within 1–2 business days.